Whitney Logistics SMS Terms & Conditions 

Effective Date: 6.9.2025

Whitney Logistics offers SMS messaging services to keep customers informed about job scheduling, logistics updates, account notifications, promotions, and other related information. By opting into our SMS service, you agree to the following Terms and Conditions: 

1. Program Description 

Whitney Logistics may use SMS to communicate with clients, drivers, partners, and interested individuals about: 

  • Load confirmations and job details 

  • Schedule changes or updates 

  • Dispatch instructions or confirmations 

  • Promotional messages or alerts 

  • Customer service notifications 

  • System or account updates 

Message frequency will vary based on your relationship with Whitney Logistics. 

2. Opt-In 

You may opt-in to Whitney Logistics SMS services by: 

  • Providing your mobile number during onboarding or registration 

  • Submitting your number through our website or a paper form 

  • Responding affirmatively to a text invitation 

By opting in, you consent to receive text messages from Whitney Logistics at the mobile number you provided. 

3. Opt-Out 

You can opt-out of SMS messages at any time by replying: 

  • STOP to cancel all SMS communications 

  • HELP to receive contact information and additional assistance 

You will receive a final confirmation message after your opt-out request. 

4. Message & Data Rates 

Message and data rates may apply depending on your mobile carrier plan. Whitney Logistics is not responsible for any charges incurred by your wireless provider. 

5. Privacy 

Your privacy is important to us. We will never sell or share your personal information, including your phone number, without your consent. For more details, please review our full Privacy Policy here: [Insert URL to Privacy Policy] 

6. Supported Carriers 

SMS services are supported by major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. Delivery is not guaranteed by all carriers. 

7. Contact 

For help or more information, contact: 

Whitney Logistics 
9038 Camden Field Parkway 
Riverview, Florida 33578 
Phone: (800) 674-3474 
Email: info@whitneylogistics.com 
Website: https://whitneylogistics.com 

Whitney Privacy Policy

Effective Date: 6.9.2025

Whitney Logistics (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, drivers, partners, and website visitors. This Privacy Policy outlines how we collect, use, and protect your information, including through SMS messaging and other communications. 

By using our services or providing your information to us via our website https://whitneylogistics.com, SMS, email, or in person, you agree to the terms of this Privacy Policy. 

1. Information We Collect 

We may collect the following types of information: 

Personal Information: 

  • Name 

  • Phone number (including mobile numbers) 

  • Email address 

  • Mailing/billing address 

  • Company information (if applicable) 

  • Driver or contractor details 

Usage Data: 

  • Browser type and version 

  • Device identifiers 

  • IP address 

  • Pages visited on our website 

  • Time and date of your visit 

  • Referring site 

SMS Interaction Data: 

  • Opt-in/opt-out status 

  • Message delivery and interaction logs 

  • Communication preferences 

2. How We Use Your Information 

Whitney Logistics uses your information to: 

  • Provide logistics and transportation services 

  • Communicate job assignments, delivery updates, or service alerts 

  • Send operational and promotional SMS messages 

  • Respond to customer service inquiries 

  • Improve our website and service offerings 

  • Comply with legal obligations 

We will only send SMS messages to individuals who have provided explicit consent (opted in) or as part of an established business relationship. 

3. Sharing of Information 

We do not sell or rent your personal information. We may share information with: 

  • Internal staff for operational purposes 

  • Third-party service providers (e.g., SMS messaging platforms, CRM tools) bound by confidentiality agreements 

  • Regulatory bodies or law enforcement when required by law 

4. SMS/Text Messaging Policy 

When you opt in to receive SMS communications from Whitney Logistics: 

  • You consent to receive recurring messages related to our services 

  • Message frequency will vary based on your activity and relationship with us 

  • You can opt out at any time by replying STOP 

  • Reply HELP for assistance or contact info 

Message and data rates may apply depending on your mobile carrier. 

5. Data Security 

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. These include: 

  • Secure server infrastructure 

  • Encryption of sensitive data where applicable 

  • Limited access to personal information by authorized personnel only 

However, no method of transmission over the internet or electronic storage is 100% secure. 

6. Your Rights and Choices 

You may: 

  • Opt out of SMS communications at any time 

  • Request to access, correct, or delete your personal information 

  • Contact us with questions about your data 

7. Cookies and Tracking 

Our website may use cookies or similar technologies to enhance your browsing experience and collect site usage data. You can control or disable cookies through your browser settings. 

8. Children’s Privacy 

Our services are not directed at individuals under the age of 13. We do not knowingly collect information from children. 

9. Third-Party Links 

Our website may include links to external sites. We are not responsible for the content or privacy practices of those websites. 

10. Updates to This Privacy Policy 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. 

11. Contact Us 

For questions, requests, or complaints regarding your privacy, please contact us: 

Whitney Logistics 
9038 Camden Field Parkway 
Riverview, Florida 33578 
Phone: (800) 674-3474 
Email: info@whitneylogistics.com 
Website: https://whitneylogistics.com